SYMBIOS™ COMPUTER

Privacy Policy

Welcome to instructors.halcyon.net (“Site”), operated by Halcyon Dive Systems (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our Site or submit a request form.

1. Data Controller

Halcyon Dive Systems
24587 NW 178th Place, High Springs, FL 32643, USA
Email: info@halcyon.net

2. Personal Data We Collect

• Identity & Contact: Name, surname, email address, phone number, shipping address.
• Business & Billing: Company name (for invoice), VAT number, invoice details.
• Preferences: Selected Symbios set, region, dealer preference.
• Technical: IP address, browser type, device type, cookies and analytics data.

3. How We Use Your Data

• Order processing: To fulfill your request and send personalized offers.
• Customer support: To respond to inquiries and provide assistance.
• Marketing & Analytics: To improve our products, website performance, and for email updates (only if you opt in).
• Legal compliance: To comply with laws and protect our rights.

4. Legal Basis for Processing

We rely on:

• Your consent (e.g., marketing communications).
• Performance of a contract (processing your request).
• Legal obligations (tax, shipping).
• Our legitimate interests (improving services, security).

5. Data Sharing & Disclosure

We may share your information with:

• Authorized dealers and logistics partners (to ship your set).
• Service providers (IT, payment processors, analytics).
• Law enforcement or regulators if required by law.

6. Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

• Enable site functionality (session cookies).
• Analyze traffic and performance (Google Analytics).
• Serve targeted advertising (with your consent).

You can manage cookie settings via your browser or our cookie notice.

7. Data Retention

We retain your personal data only as long as necessary:

• Fulfill the purposes described above (up to 12 months after last contact).
• Comply with legal obligations (tax, accounting up to 6 years).

8. International Transfers

Your data may be transferred to and stored in the United States. We use Standard Contractual Clauses or other approved safeguards to protect your data.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Erase your data (“right to be forgotten”) where applicable
• Restrict or object to processing
• Data portability (receive your data in a structured format)

To exercise any right, please contact us at info@halcyon.net.

10. Security

We implement technical and organizational measures (encryption, access controls) to protect your data from unauthorized access, disclosure, or destruction.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date below will reflect the most recent changes. Continued use of the Site after changes constitutes acceptance.

Last updated: April 2025